ANATOLIA FIT - CONSUMER RIGHTS, WITHDRAWAL, CANCELLATION AND RETURN CONDITIONS
GENERAL PROVISIONS:
In electronic environment orders made through Anatolia Fit website, you are deemed to have accepted the preliminary information form and distance sales contract presented to you together with the purchase transaction. Purchasing transactions are carried out within the scope of Consumer Protection Law No. 6502 and Distance Contracts Regulation.
DELIVERY AND CHARGES:
- Each purchased product is delivered to the address specified by the buyer within 30 days.
- Shipping costs during the delivery process are the responsibility of the buyer.
- You can contact us as soon as possible for missing, damaged or incorrectly sent products.
PAYMENT PROBLEMS:
- If the price of the purchased product is not collected, the seller's obligation to deliver the product ends.
- In case of unauthorized credit card use, the buyer is obliged to return the product within 3 days.
RIGHT OF WITHDRAWAL:
- The buyer may exercise his right of withdrawal within 14 days from the date of delivery of the product.
- Notification of withdrawal must be made by registered mail, fax or e-mail.
- Return costs within the scope of the right of withdrawal belong to the seller.
RETURN CONDITIONS:
- The returned product must be sent in its original packaging, complete and undamaged.
- The refund will be made within 10 days from the receipt of the notice of withdrawal.
- Used or damaged products cannot be returned.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
- Products specially prepared for winter needs that cannot be returned due to hygienic reasons.
- Digital contents and online services.
- Used or opened cosmetics and personal care products.
PAYMENT AND DELIVERY:
- You can pay by bank transfer or credit card.
- For refunds made via credit card, the time it takes for the refund to be transferred to your account may vary due to bank procedures.
You can contact us for more information.
We are with you for a healthy and fit life with Anatolia Fit!